Accessibility Statement

Accessibility Statement for this website

This accessibility statement applies to (

This website is run by West Hill Parish Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • Read the text more easily as we have made sure it is well contrasted.
  • You can access the main menu and sub menus via your keyboard.

How accessible this website is

Currently as of 23 September 2020 the website is fully accessible but we may add PDF files to convey information in a designed way. These may not meet the government guidelines, however we will add web content versions wherever possible as an alternative way of looking at them.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

  • email the Clerk on
  • telephone the Clerk on 01404 232100 or 07413 932406

We will consider your request and get back to you within 3 days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact the Clerk using the contact details above.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website's accessibility

West Hill Parish Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

PDFs and other documents

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. Now that we are aware of making PDFs and other documents more accessible, we plan to either fix these or replace them with accessible HTML pages.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Any new PDFs or Word documents we publish will meet accessibility standards.

What we're doing to improve accessibility

We will improve the accessibility of our PDF files and other documents and work on producing them into web versions to make it more accessible.

Preparation of this accessibility statement

This statement was prepared on 23rd September 2020. It was last reviewed on 4th May 2021.

This website was last tested on 28th July 2020. The test was carried out by Cosmic.

We used this approach to deciding on a sample of pages to test. The reasoning behind why each page was chosen is that they were an example of each main display, for further details please see the report.

You can read the full accessibility report if you click here. Or you can contact the Clerk.